Lausanne (CH) — Strasbourg (FR)
Tristan Erbs

Digital Project Manager & Product Owner · Web Developer · Videomaker. I ship e‑commerce platforms for the likes of Nespresso & Nestlé — then grab a camera, a drone or an hammer!

I build things: online and in real‑life!

Tristan Erbs

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01

About

The person behind the pixels

I turn ideas into shipped products — and turn trips into films worth rewatching.

I'm Tristan, a digital product owner and web developer working across Switzerland and France. Since 2008 I've handled every stage of the development cycle for dynamic web projects — with a strong background in e‑commerce, IT and customer experience.

I've rolled out e‑commerce boutiques for Nespresso, been Chief Information Officer at Netsportique, driven platform stability and innovation at Nestlé Infant Nutrition, and run e‑commerce & product ownership at Special.T and Nescafé Dolce Gusto — now as Global Customer Experience Owner, shaping the Dolce Gusto mobile app's design, UX and shift to a native, headless architecture.

When the release is out the door, I'm somewhere with a camera and a DJI drone — cutting travel films and aftermovies from Yucatán to Bali. Away from screens, I love DIY & tinkering and spend a good amount of time on my 3D printer — and I stay active playing handball and padel. This site is both halves of me: the builder and the filmmaker.

Based
Switzerland & France
Focus
E‑commerce · Tech · DIY · 3D Printing
Since
2008
Tools
Web · Drone · Claude Code · 3D Printer
Languages
FR · EN
02

Experience

Selected roles
2026 — Now

Global Customer Experience Owner — Mobile App

Nescafé Dolce Gusto — Nestlé

Owning the end‑to‑end mobile app experience: bridging Product Owners into one coherent journey, aligning with the IoT Customer Experience Owner for a connected ecosystem, and driving the shift to native components and a headless architecture for a faster, more flexible app.

/ 01
2023 — 2026

E‑Commerce Product Owner

Nescafé Dolce Gusto — Nestlé

Magento 2 Product Owner for the D2C platform live in 60+ countries. Led a 12+ person dev/QA team and budget, launched NEO machine experiences and cross‑brand (Special.T) rollouts worldwide, and drove WCAG accessibility and Hyvä theme performance upgrades.

/ 02
2019 — 2023

E‑Commerce Product Owner & Technical Project Manager

Special.T by Nestlé

Ran 10 Magento 2 websites across 3 languages, 3 warehouses and a 4‑developer team. Owned platform maintenance & security, Agile/Scrum delivery, business analysis and integrations with CRM/ERP/Supply Chain — from requirements to hypercare.

/ 03
2018 — 2019

Digital Project Manager

Nestlé Infant Nutrition

Owned platform stability and innovation: agency follow‑up on security, bugs and performance; stakeholder reporting to markets, zones & management; gathering and prioritising business requirements; building and leading the project team.

/ 04
2016 — 2018

E‑Commerce Technical Webmaster

Nespresso

Rolled out new e‑boutiques on international B2C & B2B markets, configuring features to technical guidelines and ensuring on‑time delivery of releases across desktop and mobile web apps.

/ 05
2014 — 2016

Chief Information Officer

Netsportique GmbH

Wore every hat at once: rebuilt the company's IT infrastructure (network, IP telephony, NAS/cloud backup, Odoo ERP), ran full e‑commerce management on Magento across marketplaces (Amazon, eBay, Cdiscount), built B2C/B2B sites and internal PHP tools, and led SEA/SEO & social media marketing.

/ 06
2008 — 2016

Freelance Webmaster & Developer

Independent

Full development cycle for dynamic web projects — WordPress, Drupal & Magento — plus IT support, digital marketing and client relations.

/ 07
03

Skills

Two toolkits, one person

Tech

Agile Project Management E‑commerce WordPress Drupal Magento JavaScript PHP & MySQL HTML & CSS Digital Marketing AI Usage Mobile App Development

Craft

Premiere Pro Drone / DJI Photoshop Storytelling 3D Printing DIY & Tinkering

Sport

Handball Padel Skiing Hiking
04

Film

Hover to preview · click to watch

— Let's work together

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